A complaint may be reported to CHI through one of the following:
1. CHI website through which the required details may be entered and
the necessary documents attached to report the complaint. They are sent
directly to the CHI Secretariat.
2. Reporting complaint through the Call Center to receive complaints at
920001177, and follow the steps through automatic answering system.
3. Sending full details at CHI fax no. (0114870071, with writing the
name, numbers of Ids/Iqama, telephone and mobile, name of the insurance
company, health service provider (clinic/hospital), name of the insured
(company, establishment) and detailed complaint.