About the project 
The project is concerned with measuring the extent of satisfaction of beneficiaries and employers with private health insurance services through multiple points that include all parties of the insurance relationship to know the points of improvement, change and development and to create the necessary plans to get access to them.

The goals of the project 
Measuring beneficiary satisfaction
Measuring employers’ satisfaction
Improving the user experience

The outcomes 
Beneficiary satisfaction rate
Employers’ satisfaction rate
Work plan for improvement, development and change

The targeted groups 
Beneficiaries (insured)
Employers (policy holders)

The main message of the project 
Improving and developing the insured's experience in the private health insurance

Indicators for measuring the project performance & indicators of its success upon completion?
Beneficiaries’ satisfaction rate
Employers’ satisfaction rate


Last Update : 13/01/2022 07:41 م