5. What is the period necessary for insurance companies to respond to approve treatment requests?

The insurance company must respond to the request for approval to treatment within sixty minutes, with the exception of emergency cases, which do not require prior approval, the company shall be notified within 24 hours from the time of receiving the case as contemplated in Article (103) of the executive regulations of the cooperative health insurance law.

Last Update : 10/07/2018 03:37 م