Services Directory

Service description

The insured member or any of the insurance parties can submit a complaint against CCHI electronically without the need to visit the Council office.

This request is completed within 10​ working days if the needed documents and information are completed

Service Link​

How to use

1- Click the button to access the E-service
2- Add a username/password or continue as a guest
3- Select the reason for the complaint
4- You can file a complaint for you or on behalf of a first degree relative or a group
5- Fill your information as a complaint owner
6- If the benefeciary is someone else, fill the benefeciary info
7- If the benefeciary is a group, fill the info for each person seperately by clicking the "Add" button
8- If the complaint is related to a previous closed complaint, add the number of the previous complaint
9- Fill the complaint details clearly
10- Upload a scan of supporting Documents (if any)
11- Review the filled application again. Wrong information can cause request cancellation or delay
12 Press Submit

Last Update : 7/26/2022 12:28 PM


Follow Us

Unified Number 920001177 -

CHI Mobile App

You can download the CHI mobile application for Android and iPhone


Mobile App
Copyright © 2024 Council of Health Insurance. All rights reserved