The insured member or any of the insurance parties can submit a complaint against CCHI electronically without the need to visit the Council office.
This request is completed within 3 working days if the needed documents and information are completed
Service Link
How to use
1- Click the button to access the E-service2- Add a username/password or continue as a guest3- Select the reason for the complaint4- You can file a complaint for you or on behalf of a first degree relative or a group 5- Fill your information as a complaint owner6- If the benefeciary is someone else, fill the benefeciary info7- If the benefeciary is a group, fill the info for each person seperately by clicking the "Add" button 8- If the complaint is related to a previous closed complaint, add the number of the previous complaint 9- Fill the complaint details clearly10- Upload a scan of supporting Documents (if any)11- Review the filled application again. Wrong information can cause request cancellation or delay12 Press Submit
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