The insured member or the employer can submit an upload/update complaint without the need to visit the Council office. The response will take 3 working days if the needed documents and information are completed
Service Link
How to use
1- Click the button to access the E-service2- Search and select the company where you are insured3- Add a username/password or continue as a guest4- You can file a complaint for you or on behalf of a first degree relative or a group 5- Fill your information as a complaint owner6- If the benefeciary is someone else, fill the benefeciary info7- If the benefeciary is a group:8- Fill the info for each person seperately by clicking the "Add" button 9- Upload an excel sheet if the group has more than 10 members10- If the complaint is related to a previous closed complaint, add the number of the previous complaint 11- Fill the complaint details clearly12- Upload a scan of supporting Documents () 13- Review the filled application again. Wrong information can cause request cancellation or delay14- Press Submit
Share